We fell in love with Palmetto Bluff during our first visit, and immediately knew this was the place where we wanted to build our dream home. Within the week, we had our lot - our mission on our second visit was to choose a builder. We bicycled through the neighborhoods, examining various builder projects under construction. Without question, Richard Best was our first choice. We did our homework, contacting many of the client and vendor references Richard provided, and even some not on his list. All spoke glowingly of Richard and his team, reinforcing our decision.
When we returned to Palmetto Bluff to begin the building procedure, Richard spent an entire day with us, visiting some of his completed homes, and explaining his building process. He was also present with us the next day as we met with our architect, William Court of Court Atkins, and we were impressed with their easy relationship.
Once architectural drawings were complete, Richard provided us with a construction schedule - since we were more than seven hundred miles away, it was important to us to know roughly when we would need to be on site. When not in Palmetto Bluff, we were in constant communication with Richard's team through phone conversations and emails, and Richard was always available for guidance - he saved us from making several Northern-style decisions (mistakes!) for our Southern home. Doug, Erin, Blake, and Wayne, you were always focused on our concerns - we felt as if we were your most important clients.
We had such great experiences working with the RBCH vendors - we cannot imagine making the myriad of necessary decisions without them. We are not yet full-time residents, but each time we visit, we discover new features of our home to love. When we asked for a particular design element to be included during construction, Richard and his vendors found a way to fulfill our wishes -with an eye to our budget. Now that construction is complete, Brandi and Butch continue to address our concerns as we, and the house, settle in.
Richard Best Custom Homes team members are steeped in Richard's values - his honesty, integrity, and ability to make his clients part of the RBCH family. We give Richard Best Custom Homes our highest recommendation, and we would be happy to share our building experience with prospective clients.