Under the best of conditions building a custom home is a stressful event. However, doing business with Richard Best and his team was about as stress free as it gets. It started with his creative ‘thinking out of the box’ building plan to minimize cost without sacrificing quality. This was of the utmost importance to us. The budget was adhered to with no hidden cost of unexpected cost overruns. Cost for change orders, which can be messy, were clearly defined and included in the monthly draw request.
Richard’s hands-on approach included weekly walkthroughs with me throughout the entire building process and insured that there were ‘no surprises.’ Upon completion of the home Richard and his team dealt with the punch list in the same manner that he built the house…efficiently.
We have been in our new home for about eight months. We have had several issues come up as with any new home. They have been handled promptly with Richard always calling to make sure things were done to our satisfaction.
Richard taking personal ownership of the building of our new home made the experience a pleasant one. You can’t ask for anymore than that. We would give an unqualified recommendation of Richard Best Custom Homes to anyone considering building a home in Palmetto Bluff! It’s the “Best” way to go!
Gary & Pamela Lackey