As our journey together is nearing the end, Marilyn and I want to send a note of appreciation to you. We recognized that building a custom house would always entail some ups and downs. However, your and your people’s attention to our needs and concerns smoothed the process and made the journey a pleasant one.
Your personal involvement in the original price proposal ensured we always had a basis for resolving cost related issues. Your reputation for honesty and integrity are well deserved. Your cast of sub-contractors also deserves special mention. Marilyn and I both appreciated the attention they gave our requests and their desire to help us achieve our goals. We especially (and pleasantly) recall our interaction with the framers, electricians, painters and trimmers.
Lastly, you kept the communication channels open and I was impressed with everyone’s overall organization. I am available should any future clients want to discuss our experience first hand.