Richard Best Custom Homes is a custom homebuilder with one mission in mind: provide the ultimate level of customer satisfaction on every job. The secret to this—and the main reason we have been so successful—is the personal involvement of the founder, Richard Best, in every facet of every job we do. Richard meets with the clients, helps in whatever capacity they would like in developing their plans, does all the estimating and handles all client interactions and communications throughout the job. We build exclusively in the Palmetto Bluff community of Bluffton, South Carolina. This allows Richard to be on each job several times a week to make sure he knows exactly what is going on. After 25 years in the industry—15 of which as a principal of successful custom homebuilders—there is little that Richard has not seen or done in a home, enabling him to bring his personal experience to bear on each house.
Yet Richard is not a one-man-crew by any stretch. He has an experienced and well-educated staff supporting him. Director of Field Operations, John “Chris” White, whom has a General Contractor license in Georgia and both a Commercial and Residential license here in South Carolina, has worked in the industry for over 20 years; 15 of which at Richard’s right hand. Controller/COO, Ross Daniel, is a Savannah native who grew up in the construction industry through his third-generation family lumber business. Richard was able to bring him into the fold to put his vast construction knowledge to work coordinating the field and office activities. Customer Support Specialist, Wayne McGowan worked for the U.S. Senate before joining Richard’s team in 2005. He assists with the logistics and day-to-day operations allowing Richard to concentrate on the clients and the homes. In addition, a support staff of 6 additional field employees and 4 office personnel work in harmony to ensure the clients’ dreams for their homes are exceptionally met.
This close knit and long standing team works perfectly together to ensure that every client loves their home, but more importantly, the process in getting there. That is what separates us from the rest.